Our continuous research is regulated by, the global Market Research Society (MRS) Code of Conduct which can be viewed at www.mrs.org.uk 

We are the leader in qualitative and quantitative market research of the courier and cab industries. We can credibly claim to have more knowledge about the courier and cab supply market in the UK than any other company.

ICC is totally independent and impartial; No one influences what we do and say.

We research all the products on the market so that you have all the information you need to select the right suppliers for your particular needs.

We have pioneered understanding and insight in the courier and cab industries and have extensive expertise of both service levels and market rates of all suppliers old and new, big and small.

Our continual campaigns focus on the most demanding and high volume courier users and consist of questionnaire-based telephone research, site visits to suppliers and supplier-implants, and analysis and comparison of supplier rates. We only recommend suppliers that offer the very best in terms of (1) Quality of Service, and (2) Value.

ICC research has led to us discovering in-depth and revelatory courier consumer and courier market insights, providing springboards for innovation, service optimization and, dramatic cost savings.